E-commerce Manager

Job Description

We are looking for an experienced E-commerce Manager to develop and implement effective online sales strategies. You will work collaboratively with various teams to optimize the customer experience and drive revenue growth.

Responsibilities

• Lead the development of marketing campaigns aimed at increasing online sales and customer engagement.
• Analyze consumer behavior and market trends to inform strategies.
• Work with customer service teams to ensure a seamless shopping experience.
• Conduct A/B testing to improve website and campaign performance.
• Manage budgeting and forecasting for the e-commerce department.

Requirements

Education

• Bachelor's degree in Business, Marketing, or related field
• Master's degree is a plus

Experience

• 5+ years of experience in e-commerce management or digital marketing

Technical Skills

• E-commerce Platforms
• Google Analytics
• SEO
• Digital Marketing

Soft Skills

• Analytical Skills
• Leadership
• Communication

Certifications

• Google Analytics Certification
• eCommerce Certification from a recognized institution

Languages

• English: Fluent

Advantageous

• Knowledge of UX/UI principles: Understanding of user experience and design principles to enhance the online shopping experience.
• Experience with CRM systems: Familiarity with CRM platforms for customer relationship management.

Benefits

• Health and wellness benefits
• Annual leave and paid time off
• Flexible working hours
• Professional development opportunities

Company Culture

• Innovation Focus: We encourage creativity and out-of-the-box thinking in our projects.
• Team Collaboration: A supportive environment where teamwork is key to our success.
• Diversity and Inclusion: We value diverse perspectives and strive for an inclusive workplace.