Healthcare Administrator

Job Description

We are seeking a Healthcare Administrator to oversee the operational functions of our healthcare facility in Pretoria. The ideal candidate will possess a strong background in healthcare administration, ensuring effective administrative support to enhance patient care. Responsibilities include managing staff, coordinating patient services, and ensuring compliance with healthcare regulations. If you have a passion for improving healthcare systems and driving patient satisfaction, we want to hear from you!

Responsibilities

• Direct healthcare administrative operations to optimize efficiency.
• Engage with patients to solicit feedback on services provided.
• Manage office supplies and equipment procurement.
• Train and mentor administrative staff for better performance.
• Guide policy formulation for operational effectiveness.
• Conduct staff meetings to align goals with healthcare objectives.
• Manage healthcare documentation and ensure confidentiality.
• Oversee appointment scheduling and patient flow.
• Foster a professional environment focused on patient care.
• Assist management in strategic planning and implementation.

Requirements

Education

• Bachelor's degree in Health Services Administration or Business Administration
• Additional certifications in healthcare management are an asset

Experience

• 3+ years in managing healthcare facilities or similar roles

Technical Skills

• Electronic Health Records (EHR)
• Regulatory Compliance

Soft Skills

• Organizational Skills
• Customer Service Orientation

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)
• Healthcare Quality Certification

Languages

• English: Fluent

Advantageous

• Experience with Quality Improvement Initiatives: Participation in initiatives aimed at enhancing healthcare delivery quality.
• Skills in Conflict Resolution: Ability to effectively mediate conflict among staff and patients.

Benefits

• Health insurance subsidies and wellness incentives.
• Retirement savings with matching employer contributions.
• Paid time off and parental leave.
• Opportunities for ongoing personal and professional development.

Company Culture

• Innovation and Growth: We value innovation and encourage our staff to seek new ideas that improve patient care.
• Supportive Environment: We provide a supportive atmosphere that fosters professional development and career advancement.
• Community Engagement: We actively participate in community outreach and healthcare initiatives to improve public health.