Healthcare Administrator

Job Description

Looking for a highly organized Healthcare Administrator to improve our healthcare services in Durban. This role includes overseeing daily operations, managing budgets, and implementing effective administrative policies to ensure optimum patient satisfaction.

Responsibilities

• Oversee daily administrative operations ensuring compliance with regulations.
• Supervise the clinic's staff, focusing on performance management.
• Enhance patient experience through effective service delivery.
• Manage healthcare records and ensure accuracy in filing.
• Evaluate administrative processes for continuous improvement.
• Address patient queries efficiently to maintain satisfaction.
• Prepare reports on departmental performance and compliance metrics.
• Advice on resource allocation and usage for maximum efficiency.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree in Healthcare Management is preferred

Experience

• 2+ years in administrative roles within healthcare settings

Technical Skills

• Data Management
• Regulatory Compliance

Soft Skills

• Team Player
• Organizational Skills

Certifications

• Lean Six Sigma Certification
• Healthcare Financial Management Certification

Languages

• English: Fluent

Advantageous

• Experience in implementing healthcare programs: Previous experience in developing and launching healthcare initiatives.
• Familiarity with quality improvement processes: Knowledge of strategies to enhance service quality across healthcare services.

Benefits

• Generous health, dental, and vision coverage
• Employer-matched retirement savings plan
• Work-life balance initiatives
• Employee assistance programs

Company Culture

• Integrity: We value integrity and transparency in all our operations to build trust.
• Continuous Improvement: We encourage our employees to continuously seek ways to improve their skills and the services we provide.
• Inclusivity: We celebrate diversity and create an inclusive environment for all.