Hospitality Manager

We are on the lookout for a driven Hospitality Manager who can elevate our service standards and contribute to our vibrant team. You will be responsible for overseeing daily operations, ensuring guest satisfaction, and leading our staff to success. If you are passionate about hospitality and have a flair for management, we want to hear from you!

Category: Hospitality and Tourism - Hotel Management
Full-time

• R350,000 - R450,000 / Year
• R29167 - R37500 / Month

Closing Date: 2025-03-01
Location: Cape Town

• Lead the hotel staff to provide excellent service and maintain high standards.
• Manage bookings, reservations, and administrative functions efficiently.
• Design and implement guest experience enhancement initiatives.
• Analyze performance metrics to identify areas for improvement.
• Build and maintain relationships with guests and local suppliers.
• Facilitate staff training and development sessions.
• Collaborate with marketing teams to create promotional campaigns.
• Conduct regular staff meetings to ensure alignment with hotel goals.
• Ensure all operations meet local and international hospitality standards.
• Drive initiatives to promote sustainability within hotel operations.

• Bachelor's degree in Hospitality Management or related field
• Master's degree is an advantage
• Budget Management Proficient in managing operational budgets to ensure financial success.
• Customer Service Excellence Exceptional in creating memorable guest experiences.
• Leadership Skilled in leading and motivating diverse teams.
• Communication Strong verbal and written communication skills.
• Certified Hotel Administrator (CHA)
• Hospitality Management Certification
• English (Fluent)

• Experience in event planning and management: Ability to coordinate and manage hotel events and functions.
• Proficient in social media marketing: Skilled in utilizing social media platforms for promotions.

• Comprehensive health insurance
• Generous leave policies
• Ongoing training and development programs
• Employee recognition programs

• Innovation and Creativity: We encourage our team to bring new ideas and creativity into our services.
• Diversity and Inclusion: We value diversity and strive to create an inclusive work environment.
• Employee Development: We invest in our employees' professional growth through training and mentoring.

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