Retail Manager

Tzaneen FULL TIME R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

We are searching for a Retail Manager to oversee our operations in Tzaneen. This role involves managing store inventory, enhancing customer experiences, and driving sales growth. The ideal candidate will possess a strong background in retail management, and a passion for delivering exceptional service.

Responsibilities

  • Manage store budget and ensure financial targets are met.
  • Encourage feedback from customers to improve service levels.
  • Work closely with the marketing team to create awareness of promotions.
  • Resolve customer complaints effectively and professionally.
  • Ensure that the store adheres to company policies and procedures.
  • Create and maintain a motivational work environment.
  • Stay informed about market trends and competition.
  • Support the development of store-specific goals.
  • Lead team meetings and encourage open communication.

Requirements

Education
  • Bachelor's degree in Retail Management or Business
  • MBA is preferred
Experience
  • 5+ years of experience in retail operations
Technical Skills
  • Customer Relationship Management
  • Data Analysis
Soft Skills
  • Negotiation
  • Time Management
Certifications
  • Retail Management Certification
Languages
  • English: Fluent
  • Sepedi: Conversational

Advantageous

  • Experience in Visual Merchandising: Strong skills in presenting products attractively to customers.
  • Knowledge of E-commerce Trends: Ability to adapt traditional retail strategies to an online environment.

Benefits

  • Comprehensive health insurance for employees
  • Flexible working hours
  • Annual team-building events
  • Training and development programs

Company Culture

  • Inclusivity: We believe in an inclusive workplace where diversity is celebrated.
  • Employee Recognition: We acknowledge and reward hard work and dedication in our team.
  • Continuous Development: We invest in training and professional development for all employees.
Status: Closed