Retail Manager

Job Description

We are seeking a Retail Manager to lead our Durban store. In this role, you'll oversee store operations, manage a dedicated team, and implement strategies to drive sales and ensure an outstanding shopping experience for our customers. Your leadership will be key in fostering a positive work environment and achieving our business goals.

Responsibilities

• Oversee store operations and ensure staff adherence to company policies.
• Motivate team members to provide exceptional customer service.
• Develop and manage promotional displays to enhance sales.
• Coordinate with suppliers for stock management and order fulfillment.
• Monitor inventory levels and conduct regular stock counts.
• Conduct performance evaluations and implement staff development programs.
• Engage with customers to establish strong relationships and loyalty.
• Prepare and present sales reports to upper management.
• Establish a positive shopping atmosphere by managing store layout and merchandising.
• Enforce loss prevention measures to protect company assets.

Requirements

Education

• Matriculation or equivalent
• Degree in Retail Management or Business Administration preferred

Experience

• 3+ years of experience in retail management or related field.

Technical Skills

• Inventory Management
• Sales Strategy Development

Soft Skills

• Leadership
• Customer Service Orientation

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in E-commerce Management: Familiarity with e-commerce platforms and online retail strategies.
• Strong Analytical Skills: Ability to analyze sales data to make informed decisions.

Benefits

• Competitive salary and performance bonuses
• Medical aid and retirement benefits
• Employee discounts on products
• Opportunities for professional development

Company Culture

• Teamwork: We believe in the power of teamwork and collaboration to achieve common goals.
• Customer-Centric: Our customers are at the heart of everything we do.
• Adaptability: We embrace change and continuously seek to improve our operations.