Hospitality Manager

We are looking for an experienced Hospitality Manager to lead our team in Durban. You will be responsible for overseeing operations, ensuring excellent guest experiences, and implementing effective marketing strategies. This role requires a strong leader with a passion for hospitality and a keen understanding of market trends.

Category: Hospitality and Tourism - Hospitality Marketing
Full-time

• R360,000 - R480,000 / Year
• R30000 - R40000 / Month

Closing Date: 2025-02-09
Location: Durban

• Direct the daily operations of the hospitality establishment.
• Foster a positive team culture and high employee morale.
• Drive marketing initiatives that resonate with target demographics.
• Ensure financial goals are achieved through effective budget management.
• Maintain compliance with all relevant regulations.
• Establish strong community relations to enhance brand presence.
• Leverage customer feedback for continuous improvement.
• Coordinate events that showcase the venue's offerings.
• Guide team members in delivering exceptional service.
• Collaborate across departments to enrich guest experiences.

• Bachelor's degree in Hospitality Management or related field
• Master's degree is a plus
• Team Leadership Proven record of leading and developing teams in hospitality environments.
• Marketing Strategy Able to create and implement effective marketing strategies.
• Financial Acumen Strong understanding of budgeting and financial management.
• Communication Excellent verbal and written communication skills.
• Problem-solving Strong analytical skills to address challenges effectively.
• Customer Service Passionate about delivering outstanding guest experiences.
• Certified Hospitality Supervisor (CHS)
• Food Safety Certification
• English (Fluent)
• Zulu (Conversational)

• Knowledge of social media marketing: Proven experience in leveraging social media to enhance brand visibility.
• Experience with guest feedback platforms: Experience in utilizing platforms to gather and analyze guest feedback.

• Comprehensive health and dental insurance
• Annual performance bonuses
• Discounted stays at our properties
• Training and certification programs

• Inclusivity: We value diverse perspectives and create an inclusive workplace where everyone feels at home.
• Work-Life Balance: We understand the importance of balancing work and personal life and support our team in achieving this.

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