Payment Specialist

Job Description

We are seeking a skilled Payment Specialist with a passion for e-commerce to join our team in Johannesburg. The successful candidate will manage payment processing systems, ensuring seamless transactions for our customers while optimizing payment gateways and investigating discrepancies.

Responsibilities

• Administer payment systems and troubleshoot any operational issues.
• Lead initiatives to enhance the security of payment processing.
• Train staff on best practices for payment handling and fraud prevention.
• Develop and maintain documentation for payment procedures.
• Engage with external vendors for payment technology advancements.

Requirements

Education

• Bachelor's degree in Business Administration or a related field

Experience

• 3-5 years of experience in e-commerce financial management

Technical Skills

• Fraud Detection Techniques
• Financial Software Proficiency

Soft Skills

• Problem Solving
• Teamwork

Languages

• English: Fluent

Advantageous

• Experience with digital payment technologies: Hands-on experience with digital wallets and mobile payment solutions.
• Previous experience in customer service: Background in handling customer inquiries regarding payments.

Benefits

• Comprehensive health and wellness benefits
• Annual performance reviews with salary increase potential
• Training and educational assistance programs
• Work-life balance initiatives

Company Culture

• Respect and Integrity: We hold ourselves to high ethical standards and treat everyone with respect.
• Continuous Improvement: We are committed to continuous growth and development at both individual and organizational levels.
• Inclusivity: We embrace diversity and create an inclusive workplace for all.