Technical Writer

Job Description

We are seeking a motivated Technical Writer to join our team in Pretoria. The ideal candidate will develop and manage technical documentation for our products, ensuring clarity and coherence. You will work closely with the development team to gather information and create user manuals, installation guides, and online help documentation.

Responsibilities

• Write and edit user manuals and online help documentation.
• Work alongside development and QA teams to ensure accuracy in documentation.
• Creating process documentation and workflows.
• Manage multiple documentation projects simultaneously while meeting deadlines.
• Participate in user testing to ensure documents meet user needs.
• Review and incorporate feedback from stakeholders into documents.

Requirements

Education

• Bachelor's degree in English, Communication, or related field
• Technical Writing certification is advantageous

Experience

• Minimum 3 years of experience in technical writing or documentation.

Technical Skills

• Technical Writing
• Documentation Tools

Soft Skills

• Attention to Detail
• Communication

Languages

• English: Fluent

Advantageous

• Familiarity with Agile methodology: Experience working in Agile software development environments.
• Experience with graphic design tools: Ability to create visuals to enhance documentation.

Benefits

• Competitive salary with performance-based bonuses
• Medical aid and pension contributions
• Flexible working hours
• Opportunities for professional development

Company Culture

• Team Collaboration: We encourage a collaborative team environment where creativity is valued.
• Continuous Learning: We support ongoing professional development and training opportunities.