E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to lead our online sales strategy in Cape Town. The ideal candidate will have a comprehensive understanding of e-commerce platforms and digital marketing strategies, as well as a proven track record of driving sales growth. You'll work closely with our marketing and product teams to enhance the customer experience and increase our online visibility. If you're passionate about e-commerce and want to be part of a dynamic team, we want to hear from you!

Responsibilities

• Lead the development of the e-commerce business plan including revenue targets.
• Collaborate with cross-functional teams to launch new products online.
• Utilize data analytics to enhance sales efforts and customer engagement.
• Implement A/B testing to optimize website performance and conversion rates.
• Coordinate user acquisition and retention strategies.
• Provide insightful reports to senior management on performance and strategy.
• Identify and mitigate risks associated with e-commerce operations.
• Work closely with IT to solve technical challenges impacting the e-commerce platform.
• Develop customer loyalty programs to encourage repeat purchases.

Requirements

Education

• Master's degree in Business Administration or related field is preferred

Experience

• 7+ years of experience in e-commerce and digital marketing

Technical Skills

• E-commerce Strategy
• Conversion Rate Optimization

Soft Skills

• Strategic Thinking
• Team Collaboration

Advantageous

• Knowledge of payment gateways and logistics management: Understanding of e-commerce payment systems and order fulfillment.

Benefits

• Competitive salary with performance bonuses
• Health and wellness benefits
• Flexible work hours
• Opportunities for professional development and training

Company Culture

• Innovation: We thrive on creativity and new ideas, always looking for better ways to serve our customers.
• Collaboration: Teamwork is essential; we believe in supporting each other to achieve common goals.
• Customer Focus: Our customers are at the heart of everything we do, guiding our strategies and initiatives.