Insurance Claims and Policy Processing Clerk

Job Description

As an Insurance Claims and Policy Processing Clerk, you'll review and process insurance claims efficiently while ensuring compliance with company policies. Strong attention to detail and analytical skills are essential to succeed in this role.

Responsibilities

• Process claims timely and accurately.
• Collect and analyze claims documentation.
• Communicate effectively with clients and medical providers.
• Identify trends and patterns in claims processing.
• Support the claims management team with administrative tasks.

Requirements

Education

• Matric certificate or equivalent
• Relevant diploma in Insurance or related field preferred

Experience

• At least 2 years' experience in insurance claims processing.

Technical Skills

• Claims Management Software
• Database Management Systems

Soft Skills

• Analytical Skills
• Problem-solving

Certifications

• Registered Insurance Underwriter
• Completed relevant training courses

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Prior experience with customer relationship management (CRM) software.: Experience in using CRM tools to manage client interactions.
• Background in health sciences or finance.: Additional qualifications that complement the insurance claims role.

Benefits

• Health, dental, and vision insurance for employees and their families
• Retirement savings plan with company contributions
• Employee assistance programs
• Opportunities for career growth and development

Company Culture

• Inclusivity: We celebrate diversity and are committed to creating a welcoming environment for all employees.
• Innovation: Our culture encourages innovative thought and creativity to drive business success.
• Work-life Balance: We prioritize the well-being of our staff, promoting a healthy balance between work and personal life.