Healthcare Administrator

Job Description

As a Healthcare Administrator, you will be responsible for managing the daily administrative operations of our Durban facility. We seek someone with a keen eye for detail, strong leadership skills, and the ability to foster a welcoming environment for both patients and staff. Your role will be crucial in maintaining high standards of healthcare service delivery.

Responsibilities

• Manage healthcare facility operations to ensure seamless service delivery.
• Supervise healthcare administrative staff and workflow.
• Maintain accurate patient records and confidentiality practices.
• Coordinate with insurance providers for patient billing.
• Lead quality improvement initiatives within the department.
• Organize staff meetings and training sessions.
• Monitor patient flow and service delivery metrics.
• Ensure a welcoming and efficient patient experience.

Requirements

Education

• Bachelor's degree in Health Services Management or related field
• Advanced degree preferred

Experience

• 5+ years of relevant experience in healthcare or hospital administration

Technical Skills

• Health Informatics
• Financial Management

Soft Skills

• Leadership
• Interpersonal Skills

Certifications

• Healthcare Management Certification (HCM)
• Lean Six Sigma Green Belt

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Leadership training: Preferred background in leadership and team management.
• Community health experience: Experience working with community health programs is advantageous.

Benefits

• Full health, dental, and vision insurance for staff
• Performance bonuses and incentives
• Flexible work hours and remote work options when applicable
• Access to wellness programs and gym memberships

Company Culture

• Continuous Improvement: We encourage ongoing professional and personal development for all employees.
• Respect and Inclusivity: We value diversity and promote an inclusive workplace for all.
• Supportive Environment: Our organization offers a supportive environment where every employee can thrive.