E-commerce Manager

Job Description

We seek a passionate E-commerce Manager to lead our online retail strategies in Cape Town. In this role, you will be responsible for the development and execution of our e-commerce strategy, driving sales growth, and improving customer experience across all digital platforms.

Responsibilities

• Drive e-commerce initiatives that increase sales and customer loyalty.
• Evaluate and implement new e-commerce technologies.
• Collaborate closely with IT on website functionality and performance.
• Conduct regular audits on website usability and user journey.
• Manage budgets for online marketing campaigns.
• Provide training and support to team members on e-commerce best practices.

Requirements

Education

• Bachelor's degree in a relevant field
• Master's degree in Business Administration is preferred

Experience

• 5+ years of experience in e-commerce strategy and management

Technical Skills

• Market Research
• SEO Optimization

Soft Skills

• Team Leadership
• Creative Problem-Solving

Certifications

• E-commerce Management Certification
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience in mobile commerce: Understanding of mobile shopping trends and optimizing for smartphones.
• Experience in email marketing campaigns: Knowledge in managing effective email marketing strategies.

Benefits

• Comprehensive health benefits
• Retirement savings plans with company match
• Flexible work policies including remote work
• Continuous training and development opportunities

Company Culture

• Professional Growth: We support continuous learning and career development.
• Work-Life Balance: We promote a healthy work-life balance for all employees.
• Customer Centricity: Our focus is always on delivering the best for our customers.