IT Support Technician

Job Description

We are actively seeking an IT Support Technician to join our vibrant team in Johannesburg. The ideal candidate will possess a strong technical background and exceptional problem-solving skills to assist users with various IT issues. You will be responsible for troubleshooting hardware and software problems, providing technical support, and ensuring all IT systems run smoothly.

Responsibilities

• Educate users on IT best practices to maximize efficiency.
• Manage user accounts and permissions across systems.
• Review and update internal documentation and user manuals.
• Coordinate with external vendors for technical repairs.
• Monitor system performance and report issues proactively.
• Engage in continuous training to remain updated on new technologies.