E-commerce Manager

Durban FULL TIME R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

Join us as an E-commerce Manager and take charge of our digital storefront. You will lead marketing efforts, manage product inventory, and track performance metrics. A strong background in E-commerce operations and team leadership is preferred.

Responsibilities

  • Plan and execute E-commerce marketing strategies.
  • Track and analyze website performance metrics.
  • Coordinate product launches and promotional events.
  • Engage with customers to resolve inquiries and improve satisfaction.
  • Collaborate with other departments to ensure cohesive brand messaging.
  • Conduct market research to understand customer needs.
  • Manage budget for marketing activities and operational costs.
  • Oversee content creation for product descriptions and marketing materials.
  • Train and mentor E-commerce team members.
  • Investigate and implement new E-commerce tools and technologies.
  • Report on sales performance and strategic initiatives to senior management.

Requirements

Education
  • Bachelor's degree in Marketing or Business Administration
  • Master's degree in Business Administration is preferred
Experience
  • 5+ years of experience managing E-commerce operations
Technical Skills
  • Social Media Marketing
  • Web Analytics Tools
Soft Skills
  • Strategic Thinking
  • Negotiation Skills
Certifications
  • HubSpot Inbound Marketing Certification
  • Certified Digital Marketing Professional (CDMP)
Languages
  • English: Fluent

Advantageous

  • Experience with A/B Testing: Ability to conduct A/B tests to optimize user experience and conversions.
  • Proficient in Email Marketing: Experience in creating and managing email marketing campaigns.

Benefits

  • Health, dental, and vision insurance
  • Annual performance bonuses
  • Professional development fund
  • Flexible working conditions

Company Culture

  • Inclusivity: We promote a culture of diversity and inclusion, welcoming individuals from all backgrounds.
  • Continuous Learning: We support professional growth and continuous learning opportunities for all employees.
  • Work-Life Balance: We advocate for a healthy work-life balance, ensuring our team has the time to recharge.
Status: Closed