Watch Repair Clerk

Job Description

The Watch Repair Clerk will be responsible for repairing and servicing various types of watches. The ideal candidate must possess strong technical knowledge of watches, along with excellent customer service skills.

Responsibilities

• Perform battery replacements and strap adjustments for watches.
• Collaborate with the sales team to recommend services to customers.
• Implement and maintain effective repair processes.
• Stay updated with the latest watch technologies and repair techniques.
• Engage with customers to ensure their needs are met throughout the service process.
• Participate in team meetings to discuss improvements and strategies.

Requirements

Education

• Additional training or certification in watch repair is a plus

Experience

• Experience in retail sales or customer service is advantageous.

Technical Skills

• Manual dexterity
• Problem-solving skills

Soft Skills

• Time management skills
• Teamwork skills

Languages

• English: Fluent

Advantageous

• Additional training in watch repair: Formal training or apprenticeships in watch repairs will be an advantage.

Benefits

• Comprehensive health benefits
• Retirement savings plan
• Generous employee discounts
• Training and certification reimbursement

Company Culture

• Integrity and Trust: We uphold high ethical standards in all our operations.
• Growth and Learning: We support personal and professional growth through ongoing training and mentorship.
• Diversity and Inclusion: People from all backgrounds are welcome, and we value diverse perspectives.