Sales Associate

Job Description

As a Sales Associate at Retail Dynamics, you will be the face of our brand, providing outstanding customer service and driving sales in our Durban store. You will assist customers in finding products, managing inventories, and ensuring a positive shopping experience. We seek passionate individuals who thrive in a dynamic retail environment.

Responsibilities

• Engage with customers and build rapport to encourage repeat business.
• Assist in training new sales associates on company policies and procedures.
• Conduct regular inventory checks and report discrepancies.
• Process returns and exchanges in accordance with store policy.
• Participate in team meetings and provide feedback for improvements.
• Maintain knowledge of current promotions and sales.
• Assist in inventory management and ordering supplies as needed.

Requirements

Education

• Matriculated / Grade 12
• Diploma in Retail Management or related field is a plus

Experience

• 2+ years of experience in retail sales or customer service

Technical Skills

• Sales Strategies
• Retail Operations

Soft Skills

• Teamwork
• Problem-Solving

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Previous experience in customer service: Proven track record in providing excellent customer service.
• Knowledge of merchandising principles: Experience in setting up attractive product displays.

Benefits

• Attractive base salary with performance bonuses
• Employee assistance programs for mental wellbeing
• Paid time off and flexible scheduling
• Training and development opportunities

Company Culture

• Continuous Improvement: We strive to regularly enhance our processes and offerings for better customer service.
• Employee Recognition: We recognize the efforts of our employees and celebrate achievements.
• Work-Life Balance: We promote a healthy work-life balance and employee wellbeing.