Retail Manager

Job Description

We are seeking a passionate Retail Manager to lead our Johannesburg store. Your primary focus will be to drive sales and ensure exceptional customer service while managing daily operations.

Responsibilities

• Direct daily store activities to maximize efficiency.
• Develop promotional strategies to drive store traffic.
• Enhance customer service practices to boost satisfaction.
• Conduct regular training sessions for staff development.
• Analyze financial data to ensure profitability.
• Manage loss prevention strategies.
• Implement visual merchandising strategies to enhance customer experience.
• Supervise the recruitment and onboarding of new employees.
• Foster a team-oriented atmosphere to achieve collective goals.
• Assess market trends to align product offerings.

Requirements

Education

• Degree in Business Administration or Retail Management is preferred

Experience

• 5+ years of retail experience with at least 2 years in management

Technical Skills

• Customer Service
• Financial Acumen

Soft Skills

• Problem-solving
• Team Building

Languages

• English: Fluent

Advantageous

• Experience with retail analytics tools: Knowledge of tools that track sales and customer behavior would be beneficial.
• Understanding of digital marketing: Experience in implementing in-store promotions tied to digital strategies.

Benefits

• Attractive remuneration package
• Wellness programs and gym memberships
• Flexible working hours
• Training and development opportunities

Company Culture

• Integrity: We believe in honesty and transparency in all our dealings.
• Positive Work Environment: We strive to create a positive atmospehere where all employees feel valued.
• Continuous Improvement: We are committed to training and improving our processes continuously.