E-commerce Manager

Job Description

We are looking for a proactive E-commerce Manager to spearhead our online sales initiatives in Johannesburg. The ideal candidate will bring a wealth of experience in driving e-commerce revenue growth, developing marketing strategies, and overseeing day-to-day operations. Your role will be pivotal in enhancing customer experiences while boosting our online presence.

Responsibilities

• Set and monitor key performance indicators (KPIs) for the e-commerce department.
• Conduct regular market research to understand the competitive landscape.
• Develop and manage marketing budgets for online campaigns.
• Identify opportunities for upselling and cross-selling on the platform.
• Create engaging content for product descriptions and online promotions.
• Train and mentor junior team members in e-commerce best practices.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• MBA is a plus

Experience

• 5+ years of experience managing e-commerce operations

Technical Skills

• SEO/SEM
• Content Management Systems

Soft Skills

• Strategic Thinking
• Negotiation

Certifications

• E-commerce Business Management Certification

Languages

• English: Fluent

Advantageous

• Familiarity with affiliate marketing: Experience working with affiliate marketing strategies and networks.
• Knowledge of CRM systems: Experience with customer relationship management platforms like Salesforce.

Benefits

• Attractive salary with additional performance incentives
• Health insurance and wellness support
• Work-from-home options available
• Professional development training provided

Company Culture

• Sustainability: We are committed to sustainable practices and reducing our environmental impact.
• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive workplace for all employees.
• Continuous Learning: We promote continuous learning and professional development for all team members.