E-commerce Specialist

Job Description

We are seeking a detail-oriented Financial Analyst to join our finance team in Durban. The successful candidate will play a crucial role in analyzing financial data, preparing reports, and providing insights to help guide business decisions.

Responsibilities

• Continuously optimize the e-commerce site for better conversion rates.
• Engage with customers through digital channels to gather feedback and improve services.
• Collaborate with the IT team to address any technical issues on the platform.
• Create and manage promotional campaigns, including discounts and special offers.
• Identify and recommend new tools and technologies for e-commerce enhancement.
• Train and support staff on e-commerce best practices and tools.

Requirements

Education

• Bachelor's degree in E-commerce, Marketing, or a related field
• MBA is an advantage

Experience

• 3+ years of experience in e-commerce management

Technical Skills

• Content Management Systems (CMS)
• Social Media Marketing

Soft Skills

• Project Management
• Teamwork

Certifications

• Digital Marketing Nanodegree from Udacity
• E-commerce Essentials Certification

Languages

• English: Fluent

Advantageous

• Experience in affiliate marketing: Knowledge of managing affiliate marketing programs to drive sales.
• Understanding of mobile commerce: Insights into optimizing e-commerce for mobile devices.

Benefits

• Comprehensive medical aid
• Flexible working hours
• Employee development programs
• Investment in personal growth

Company Culture

• Inclusivity: We are committed to creating an inclusive workplace where all individuals feel valued.
• Employee Wellbeing: We prioritize the wellbeing of our employees and promote a healthy work-life balance.