E-commerce Manager

Job Description

As our E-commerce Manager based in Durban, you will play a pivotal role in shaping our online retail strategy. You will work closely with marketing, sales, and IT teams to improve our online presence and enhance customer interactions. The ideal candidate will be a results-driven individual with proven experience in e-commerce management and a passion for innovative solutions in the digital landscape.

Responsibilities

• Strategize online sales initiatives and market positioning.
• Evaluate e-commerce platforms for optimal functionality.
• Oversee the management of customer service operations for online sales.
• Implement user-friendly navigation and product categorisation.
• Drive innovative marketing approaches for customer retention.
• Facilitate collaboration across departments to ensure e-commerce success.

Advantageous

• Knowledge of cross-border e-commerce practices: Understanding of international online sales and logistics.
• Experience with social media advertising: Hands-on experience in managing paid ads on platforms like Facebook and Instagram.

Benefits

• Salary incentives based on performance
• Professional development training sessions
• Annual health assessments
• Wellness programs for employees
• Remote work options available

Company Culture

• Sustainability: We are committed to sustainable practices that benefit our community and the environment.
• Continuous Learning: We believe in professional growth, offering training and development opportunities.