Retail Manager

Job Description

Retail Excellence Ltd. is hiring a Retail Manager for our Durban location. In this role, you will be responsible for staff management, inventory control, and implementing marketing strategies. A background in retail is essential for this position.

Responsibilities

• Supervise all aspects of store operations and staff management.
• Develop strategies to maximize sales and enhance customer experiences.
• Manage inventory and maintain accurate stock levels.
• Conduct sales training and coaching for team members.
• Ensure compliance with company policies and safety standards.
• Foster a positive work environment and team spirit.
• Assess market trends to identify opportunities for growth.
• Prepare budgets and manage financial performance.
• Handle customer inquiries and resolve issues efficiently.
• Collaborate with marketing team for promotional events.

Requirements

Education

• Higher Diploma in Retail Management or Business

Experience

• Minimum of 5 years in retail management

Technical Skills

• Customer Service Excellence
• Financial Acumen

Soft Skills

• Problem Solving
• Team Building

Languages

• English: Fluent

Advantageous

• Experience in e-commerce operations: Knowledge of online retail and managing e-commerce platforms.
• Skills in data analysis: Ability to analyze sales data to drive decisions.

Benefits

• Comprehensive health insurance
• Employee assistance programs
• Flexible working hours
• Paid time off and holidays

Company Culture

• Diversity and Inclusion: We celebrate diversity and embrace all perspectives.
• Continuous Improvement: We are dedicated to ongoing training and development.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees.