IT Administrator

Job Description

As an IT Administrator, you will manage all aspects of our information technology systems. In this role, you'll troubleshoot technical issues, implement security measures, and ensure compliance with company policies while maintaining an efficient IT environment that supports our stakeholders.

Responsibilities

• Ensure the integrity and security of the data on systems.
• Assist in IT purchasing and inventory management.
• Install, configure, and update IT equipment as required.
• Work closely with vendors for IT support and service agreements.
• Optimize IT systems for efficiency and effectiveness.
• Provide feedback and recommendations for system improvements.
• Document and track support requests and resolutions.
• Train staff in the use of technology and applications.
• Work with the IT team to develop and improve IT policies.

Requirements

Education

• Bachelor's degree in Computer Science or Information Systems

Experience

• 5+ years of comprehensive IT experience

Technical Skills

• Database Management
• Cloud Platform Experience

Soft Skills

• Time Management
• Customer Service Orientation

Certifications

• Cisco Certified Network Associate (CCNA)
• VMware Certified Professional (VCP)

Languages

• English: Fluent
• Afrikaans: Fluent

Advantageous

• Experience with VoIP systems: Understanding of VoIP implementation and troubleshooting.
• Knowledge of ITIL best practices: Familiarity with IT service management best practices.

Benefits

• Medical aid contribution
• Annual performance bonus
• Paid time off and holidays
• Continuous learning opportunities

Company Culture

• Supportive Environment: We foster a supportive work environment that encourages collaboration and growth.
• Innovation Focus: We embrace innovation and encourage employees to share their ideas and solutions.
• Diversity and Inclusion: We commit to building a diverse and inclusive workforce and welcome applicants from all backgrounds.