Technical Writer

Durban Full-time R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

We're on the lookout for a skilled Technical Writer to join our Durban team. The ideal candidate will excel at creating precise documentation that enhances user comprehension of our products and processes. You will play a crucial role in ensuring our documentation meets the highest standards of clarity and usability. If you have a knack for translating complex concepts into user-friendly language, we want to hear from you!

Responsibilities

  • Write detailed product documentation that meets the needs of users and stakeholders.
  • Participate in software development processes to understand changes affecting documentation.
  • Help develop best practices for technical writing within the organization.
  • Assist in the training of new technical writers as needed.
  • Contribute to improving the information architecture of documents.

Requirements

Education
  • Bachelor's degree in a technical discipline or writing-related field
  • Additional certifications in technical writing are preferred
Experience
  • Minimum 3 years of experience in a technical writing role
Technical Skills
  • Content Management Systems (CMS)
  • Graphic Design for documentation
Soft Skills
  • Critical Thinking
  • Adaptability
Certifications
  • Technical Communication Certification (STC)
Languages
  • English: Fluent

Advantageous

  • Knowledge of UX principles: Familiarity with user experience principles to enhance the effectiveness of documentation.
  • Experience with localization methods: Ability to create documentation that supports localization for various markets.

Benefits

  • Comprehensive health, dental, and vision plans
  • Generous retirement plan options
  • Flexible hours with the possibility of remote work
  • Ongoing training and professional development opportunities

Company Culture

  • Innovation: We encourage innovative thinking and allow our team to explore creative solutions.
  • Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees.
  • Community Engagement: We are committed to community involvement and encourage our team to engage in local initiatives.
Status: Closed