E-commerce Manager

Job Description

We are seeking a passionate E-commerce Manager to drive our online sales strategies and enhance our digital marketing efforts. The successful candidate will oversee our online presence, manage product listings, and optimise customer engagement to maximise sales.

Responsibilities

• Create and manage the e-commerce budget to ensure profitability.
• Monitor and report on key performance indicators (KPIs) for online sales.
• Enhance the user experience on the website for improved conversion rates.
• Negotiate with suppliers and manage vendor relationships efficiently.
• Stay updated on industry trends and competitor analysis.
• Train and develop e-commerce staff to enhance performance.
• Implement innovative tools and technology to streamline operations.
• Foster an environment of teamwork and collaboration within the department.

Requirements

Education

• Bachelor's degree in Commerce or related field
• Relevant certifications in digital marketing are preferred

Experience

• 5+ years of experience in an e-commerce role with management experience

Technical Skills

• E-commerce Analytics
• Online Merchandising

Soft Skills

• Strategic Thinking
• Adaptability

Certifications

• Certified E-commerce Professional
• Google Ads Certification

Languages

• English: Fluent
• Zulu: Intermediate

Advantageous

• Proficient in email marketing strategies: Experience in managing email campaigns to improve customer retention.
• Understanding of social media strategies: Ability to drive traffic through effective social media campaigns.

Benefits

• Market-related salary and annual bonuses
• Health insurance and retirement benefits
• Work-life balance initiatives
• Inclusive company culture

Company Culture

• Diversity and Inclusion: We value diversity and ensure inclusive practices for all employees.
• Personal Growth: We support our staff's personal growth and career ambitions.