Travel Consultant

Job Description

Are you a passionate travel enthusiast? We are seeking a Travel Consultant to join our team in Cape Town. Your role will involve crafting personalized itineraries, providing exceptional customer service, and ensuring that our clients have unforgettable travel experiences. The ideal candidate should have a flair for travel planning and a knack for communication.

Responsibilities

• Research and recommend unique travel experiences to clients.
• Assist with travel insurance and visa applications.
• Monitor and manage bookings to ensure accuracy.
• Provide ongoing support during client's travel.
• Identify opportunities for upselling additional services.
• Build and maintain a network of travel industry contacts.
• Support marketing initiatives to promote travel packages.

Requirements

Education

• Bachelor's degree in Business Administration, Tourism, or related field

Experience

• 3+ years of experience in travel consultancy or sales with a proven track record

Technical Skills

• GDS (Global Distribution Systems)
• Itinerary Planning Software

Soft Skills

• Interpersonal Skills
• Time Management

Certifications

• Destination Specialist Certification
• Certified Travel Associate (CTA)

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Knowledge of eco-tourism: Understanding of sustainable travel options and eco-friendly practices.
• Background in hospitality: Experience in customer service roles within the hospitality industry.

Benefits

• Comprehensive medical aid scheme
• Generous leave policy including annual, sick, and family leave
• Access to exclusive travel deals and packages
• Supportive work environment with team-building events
• Continuous training and development programs

Company Culture

• Innovation: We encourage innovative thinking and new ideas to enhance our travel offerings.
• Inclusivity: Diversity and inclusion are at the core of what we do, creating a welcoming environment for all.
• Sustainability: We are committed to environmentally responsible travel practices.