Cultural Guide - Johannesburg - Tour Guiding

Job Description

We are seeking enthusiastic and knowledgeable Cultural Guides to lead our tours in Johannesburg. You will share the history, culture, and hidden gems of this vibrant city with our visitors, while ensuring they have a memorable experience.

Responsibilities

• Deliver engaging narratives about Johannesburg's history during tours.
• Provide insights into the cultural significance of landmarks and monuments.
• Adapt tours based on guest feedback and preferences.
• Work in conjunction with local artisans and businesses to enrich tour experiences.
• Promote cultural sensitivity and inclusivity in all interactions.

Requirements

Education

• Degree in Tourism or Hospitality Management
• Experience in cultural programming or event management is a plus.

Experience

• 3+ years of guiding experience with cultural expertise

Technical Skills

• Public speaking
• Organisational skills

Soft Skills

• Cultural sensitivity
• Customer service orientation

Certifications

• Certified Tourist Guide
• Cultural Awareness Training

Languages

• English: Fluent
• Sotho: Conversational

Advantageous

• Background in hospitality management: Experience in managing guest services in the hospitality sector.
• Knowledge of local cuisine: An understanding of local foods to incorporate culinary experiences in tours.

Benefits

• Attractive salary with commission opportunities
• Flexible working hours and arrangements
• Employee discounts on all tours and experiences
• Access to training and workshops in cultural studies

Company Culture

• Respect for Diversity: We celebrate the diversity of our staff and guests, promoting respect and understanding.
• Collaboration: Teamwork is essential to our success, fostering a supportive and collaborative workplace.
• Innovation: We encourage innovative ideas that enhance the visitor experience.