Account Manager

Job Description

As an Account Manager in Johannesburg, you will be responsible for managing client accounts, fostering strong relationships, and ensuring customer satisfaction. You will play a critical role in driving revenue through sales initiatives and achieving the company's targets.

Responsibilities

• Oversee a portfolio of assigned customers and develop new business from existing clients.
• Build strong, long-lasting client relationships.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Develop comprehensive sales strategies to build brand awareness and increase customer acquisitions.
• Collaborate with the sales team to identify new sales opportunities.
• Provide feedback to improve our products and services.
• Forecast and track key account metrics.
• Conduct regular client visits and business reviews.
• Stay up-to-date with industry trends to proactively address client needs.

Requirements

Education

• Bachelor's degree in Marketing or related field
• Postgraduate qualification is preferred

Experience

• At least 5 years of experience in a sales or account management role

Technical Skills

• Data Analysis
• Sales Forecasting

Soft Skills

• Time Management
• Teamwork

Languages

• English: Fluent

Advantageous

• Proven track record of achieving sales targets: Demonstrated success in meeting or exceeding sales goals in previous roles.
• Networking skills: Ability to create and maintain professional relationships within the industry.

Benefits

• Comprehensive benefits package including health, dental, and retirement plans
• Paid time off and holidays
• Employee assistance programs
• Training and development opportunities

Company Culture

• Team Collaboration: Our team thrives on collaboration and supports each other in achieving our goals.
• Continuous Learning: We encourage an environment of continuous learning and personal development.
• Respect: We foster a culture of respect, where everyone's contributions are valued.