IT Support Specialist

Job Description

We are seeking a dedicated IT Support Specialist to join our team in Bloemfontein. The successful candidate will provide technical support to our internal teams and clients, troubleshoot issues, and ensure the smooth operation of IT systems.

Responsibilities

• Provide end-user assistance and support for PCs, peripherals, and software.
• Troubleshoot and resolve network connectivity issues.
• Assist in the maintenance and repair of IT equipment.
• Ensure compliance with company IT policies and procedures.

Advantageous

• Experience in a fast-paced environment: Ability to thrive in high-pressure IT support roles.
• Experience with CRM software: Familiarity with customer relationship management tools.

Benefits

• Comprehensive health benefits package
• Employee assistance programs
• Paid training and certifications
• Annual leave and sick leave

Company Culture

• Respect and Integrity: We uphold respect and integrity in all our interactions, ensuring a positive work environment.
• Diversity and Inclusion: We cherish diversity and encourage an inclusive workplace where everyone feels valued.