Customer Sales Representative

Job Description

We're on the lookout for a vibrant Customer Sales Representative to join our Durban team. The ideal candidate will effectively drive sales, build relationships with clients, and provide exceptional customer service.

Responsibilities

• Actively engage with customers to identify their needs and recommend suitable products.
• Achieve sales targets through effective customer interaction and relationship building.
• Keep detailed records of customer conversations and transactions.
• Work collaboratively with the sales team to improve customer outreach and retention.
• Respond swiftly to customer inquiries and changes in demand.
• Monitor and report on sales performance and customer feedback.
• Participate in product training and workshops to enhance team skills.
• Contribute to team meetings and discussions on sales strategies.
• Stay updated on competitive products and market conditions.
• Foster a culture of teamwork and excellence in service delivery.

Requirements

Education

• High school diploma or equivalent
• Bachelor's degree in Marketing or Sales is preferred

Experience

• 2+ years of experience in a customer-facing sales role

Technical Skills

• Negotiation Skills
• Sales Metrics Analysis

Soft Skills

• Time Management
• Adaptability

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience in B2B Sales: Proven track record in business-to-business sales environments.
• Familiarity with local market trends: Strong understanding of the local market in Durban and surrounding areas.

Benefits

• Comprehensive medical coverage
• Incentives for exceeding sales quotas
• Work-life balance initiatives
• Access to training and certification programs

Company Culture

• Inclusivity: We are dedicated to creating an inclusive workplace that celebrates diversity.
• Continuous Improvement: We invest in continuous learning to foster personal and professional growth.
• Community Engagement: Encouraging involvement in community service and local outreach.