IT Support Technician

Job Description

Are you ready to enhance your IT career? We need an IT Support Technician to join our team in East London. Your responsibilities will include providing support for hardware and software, assisting users with IT problems, and ensuring our systems run efficiently. If you're a tech enthusiast with strong communication skills, apply today!

Responsibilities

• Serve as the primary contact for IT support requests.
• Implement and maintain IT policies and procedures.
• Assist with the deployment of new IT projects and initiatives.
• Provide remote support to users as necessary.
• Stay updated with the latest technological advancements and share knowledge with the team.
• Assist with training and onboarding of new staff members regarding IT processes.

Advantageous

• Experience with IT security protocols: Understanding of IT security measures to protect data integrity.
• Previous experience in a customer-facing role: Experience in roles where customer interaction was key.

Benefits

• Health and wellness programs
• Flexible working hours
• Transport allowance
• Team-building and social events

Company Culture

• Transparency: We value transparency in communication and decision-making.
• Employee Recognition: We celebrate employee achievements and contributions to the team.
• Professional Growth: We provide opportunities for professional development and career growth.