Student Services Director

Job Description

As the Student Services Director, you will oversee all aspects of student services, including academic advising, career services, and student life programs. This role requires collaboration with faculty and staff to enhance the overall student experience, ensuring every student receives the support they need.

Responsibilities

• Lead initiatives to develop and improve student support services, enhancing overall satisfaction.
• Coordinate with external stakeholders to facilitate student internships and job placements.
• Evaluate and implement new student services technologies to streamline operations.
• Create programs to support the mental health and well-being of students.
• Organize workshops and training sessions focused on student development.
• Foster community engagement and partnerships to enrich student experiences.
• Support international students by providing tailored services and advice.
• Facilitate student organizations and leadership development opportunities.
• Lead diversity and inclusion initiatives within the student services realm.

Requirements

Education

• Bachelor's degree in Education, Social Work, or related field
• Master's degree in Student Affairs or related field preferred

Experience

• 8-10 years of experience in student services, with 5 years in a leadership role

Technical Skills

• Project Management Software

Soft Skills

• Conflict Resolution
• Customer Service

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience working with international students: Experience providing services tailored to the needs of international student populations.
• Event planning experience: Background in coordinating educational and social events for students.

Benefits

• Extended leave benefits for personal well-being
• Employee wellness programs and health initiatives
• Support for further education and training
• Social and networking events for staff

Company Culture

• Community Engagement: We believe in actively engaging with our local community to enhance education and support our students.
• Innovation: We embrace innovation and are always looking for creative solutions to enhance our services.
• Student-Centric Focus: Our decisions prioritize the needs and experiences of our students, ensuring their success is at the heart of our mission.