Reservation and Transportation Ticket Agents and Travel Clerks

Job Description

As a Tour Sales Representative, you will be responsible for promoting and selling exciting tour packages to potential customers. Excellent communication skills are essential to effectively engage with clients and meet sales targets in a competitive market.

Responsibilities

• Market tour packages effectively using various channels.
• Engage customers through social media and follow-ups.
• Respond promptly to client inquiries via email and phone.
• Assist clients in choosing the right tour packages based on preferences and budget.
• Support the team in creating promotional material for tours.
• Maintain updates on booking systems and CRM software.
• Collaborate with colleagues to plan and execute marketing strategies.
• Monitor customer satisfaction and address any concerns.
• Help in organizing occasional promotional events.
• Conduct presentations to potential business partners.

Requirements

Education

• Bachelor's degree in Tourism or Sales preferred

Experience

• Experience in organizing tours is advantageous

Technical Skills

• Social Media Marketing
• Content Creation

Soft Skills

• Problem Solving
• Flexibility

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Knowledge of local travel regulations and visa requirements: Understanding regulations can support client inquiries.
• Previous experience using specific tour management software: Familiarity with software can improve efficiency.

Benefits

• Comprehensive health and wellness programs
• Generous leave policies
• Opportunities for professional development
• Collaborative team environment

Company Culture

• Diversity and Inclusion: We celebrate diversity and promote an inclusive work environment.
• Continuous Learning: We provide ongoing training and development opportunities.
• Work-Life Balance: We strive to ensure a healthy work-life balance for all employees.