Healthcare Administration Officer

Job Description

Join our team as a Healthcare Administration Officer, where your expertise will help us improve our healthcare services in Johannesburg. You will be responsible for a variety of administrative tasks including scheduling, patient management, and liaising with healthcare professionals. The ideal candidate will possess excellent organizational skills and have a strong foundation in healthcare administration.

Responsibilities

• Administer daily operations and support quality care initiatives.
• Supervise administrative staff and assist with training and development.
• Monitor and evaluate performance metrics to improve service delivery.
• Foster a positive environment that prioritizes patient care.
• Prepare reports for upper management regarding administrative performance.
• Collaborate with cross-functional teams to enhance operational workflow.
• Assist in recruitment and onboarding of new administrative staff.

Requirements

Education

• Degree in Business Administration with a focus on Healthcare

Experience

• 2+ years of relevant experience in healthcare settings

Technical Skills

• Medical Terminology
• Financial Management

Soft Skills

• Leadership
• Problem-solving

Certifications

• Healthcare Financial Management

Languages

• English: Fluent

Advantageous

• Experience in electronic health records (EHR) systems: Familiarity with EHR software to improve patient record management.
• Knowledge of healthcare regulations: In-depth understanding of healthcare laws and regulations to ensure compliance.

Benefits

• Medical aid and health benefits
• Retirement savings plan
• Generous leave policy
• Professional development opportunities

Company Culture

• Patient-Centered Care: Our approach is to always put the patient first, ensuring their needs are met with compassion and professionalism.
• Team Collaboration: We emphasise teamwork and open communication to create a supportive environment.
• Continuous Improvement: We believe in constantly refining our processes and practices for better outcomes.