E-commerce Manager

Job Description

We are looking for an experienced E-commerce Manager to lead our online sales strategy in Cape Town. The ideal candidate will be responsible for overseeing the e-commerce platform, optimizing user experience, and driving sales growth through data-driven decisions and innovative marketing strategies.

Responsibilities

• Lead the development of e-commerce strategies to maximize revenue.
• Coordinate with the IT team to ensure platform functionality.
• Conduct market research to identify customer needs and trends.
• Manage digital marketing initiatives to increase brand visibility.
• Implement customer service best practices to enhance user satisfaction.
• Assist in creating promotional materials and product launches.
• Analyze customer data to inform marketing strategies.
• Collaborate with UX/UI designers to improve site navigation.
• Monitor competitor activities and market landscape.
• Manage relationships with external vendors and partners.

Requirements

Education

• Bachelor's degree in Business or related field
• MBA is a plus

Experience

• 5-7 years of experience in e-commerce or digital marketing

Technical Skills

• Website Analytics
• E-commerce Optimization

Soft Skills

• Communication
• Project Management

Certifications

• HubSpot Inbound Marketing Certification
• Certified Digital Marketing Professional

Languages

• English: Fluent

Advantageous

• Knowledge of social media advertising: Experience with creating effective ads on Facebook and Instagram.
• Project management experience: Strong background in managing digital projects.

Benefits

• Comprehensive health and wellness benefits
• Performance bonuses and incentives
• Remote work options available
• Learning and development programs

Company Culture

• Continuous Improvement: We believe in continuous improvement and encourage our employees to grow.
• Team Spirit: Collaboration and open communication are essential to our success.
• Customer Focus: We prioritize our customers and strive to exceed their expectations.