Key Account Manager

Job Description

Join our dynamic team as a Key Account Manager in Johannesburg, where you will be instrumental in managing key accounts and driving sales initiatives. You will be responsible for understanding client objectives, developing tailored solutions, and building lasting relationships to maximize revenue opportunities.

Responsibilities

• Develop long-term strategic relationships with key clients.
• Prepare contracts and oversee contract renewals.
• Drive revenue growth through upselling and cross-selling.
• Represent the company at industry events and conferences.
• Compile financial reports for key accounts and present to management.
• Seek feedback from clients to improve service delivery.

Requirements

Education

• Bachelor's degree in Marketing or related field
• MBA is advantageous

Experience

• 5+ years in key account management or client services

Technical Skills

• Data Analysis
• Project Management Tools

Soft Skills

• Problem-solving
• Relationship Building

Certifications

• Certified Account Manager (CAM)
• Negotiation Skills Certification

Languages

• English: Fluent

Advantageous

• Knowledge of Market Research Tools: Experience using tools for conducting market analysis and identifying trends.
• Proficiency in Microsoft Office Suite: Advanced skills in Excel, PowerPoint, and Word for presentations and reporting.

Benefits

• Comprehensive health insurance package
• Flexible work hours with remote work options
• Annual team-building retreats
• Professional development reimbursement

Company Culture

• Innovation: We foster a culture of innovation, encouraging creative ideas and solutions.
• Work-Life Balance: We strive to promote a healthy work-life balance for all our employees.
• Continuous Improvement: We are committed to continuous improvement in all aspects of our business.