Passenger Attendant

Job Description

As a Passenger Attendant, you will be the face of our restaurant, responsible for ensuring guests feel welcomed and comfortable. This role involves greeting guests, managing reservations, and providing tailored recommendations to enhance their dining experience.

Responsibilities

• Welcome guests and ensure a friendly atmosphere.
• Coordinate seating arrangements and manage reservations smoothly.
• Provide detailed information about menu items and specials.
• Handle customer queries and ensure high satisfaction levels.
• Assist with maintaining cleanliness in the dining area.
• Collaborate with kitchen and wait staff for seamless service.
• Participate in staff meetings and training sessions.
• Contribute ideas for improving guest experiences.

Requirements

Education

• High school diploma or equivalent

Experience

• Experience in hospitality or a customer service role is an advantage.

Technical Skills

• Strong interpersonal skills
• Attention to detail

Soft Skills

• Adaptability
• Multitasking

Languages

• English: Fluent

Advantageous

• Skills in conflict resolution: Ability to handle guest complaints effectively and professionally.
• Previous experience in fine dining: Experience in a high-volume restaurant or fine dining environment.

Benefits

• Comprehensive health and wellness benefits
• Paid time off and leave options
• Training and development programs
• Supportive team environment

Company Culture

• Innovation: We encourage creativity and new ideas to enhance guest experiences.
• Dedicated Team: Our staff is passionate about hospitality and committed to providing outstanding service.
• Supportive Environment: We foster a supportive workplace where all voices are valued.