E-commerce Manager

Job Description

We are looking for an experienced E-commerce Manager to spearhead our online sales initiatives in Johannesburg. You will develop and implement effective e-commerce strategies to enhance customer engagement and drive sales growth.

Responsibilities

• Create and implement a detailed e-commerce roadmap for growth.
• Direct online advertising efforts, including PPC campaigns.
• Lead cross-functional teams to launch new online products.
• Continuously analyze traffic and sales data to optimize performance.
• Foster collaboration between marketing and sales teams.
• Manage customer service aspects concerning e-commerce inquiries.
• Evaluate and select e-commerce service providers and technology.
• Set and manage KPIs for e-commerce growth and success.

Requirements

Education

• Bachelor's degree in e-commerce or Marketing
• MBA or similar is highly regarded

Experience

• 5+ years of experience in online sales or e-commerce

Technical Skills

• Digital Advertising
• Customer Relationship Management (CRM)

Soft Skills

• Analytical Skills
• Team Collaboration

Certifications

• Certified Digital Marketing Professional
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Proficiency in e-commerce analytics tools: Hands-on experience with platforms such as Google Analytics and other tracking systems.
• Understanding of conversion rate optimization: Ability to develop strategies that enhance the conversion rates on e-commerce platforms.

Benefits

• Comprehensive health and dental benefits
• Generous retirement plan contributions
• Work-life balance initiatives
• Paid time off and holidays

Company Culture

• Mentorship Focused: We foster a supportive environment with mentoring opportunities.
• Community Engagement: We are committed to contributing to our local community.
• Learning Opportunities: We provide multiple learning and development opportunities to our staff.