Technical Writer

Johannesburg FULL TIME R30,000 - R40,000 / Month
(R360,000 - R480,000 / Year)

Job Description

We are on the lookout for a detail-oriented Technical Writer who can produce high-quality documentation that meets applicable standards and is appropriate for its intended audience. You will be responsible for collaborating with engineers and product managers to understand the product fully.

Responsibilities

  • Create and update user guides, installation manuals, and reference guides.
  • Ensure all documentation adheres to company style guidelines.
  • Participate in product development meetings to stay informed of upcoming changes.
  • Provide feedback on usability and clarity of documentation from users.
  • Help in the design of information architecture for documentation.
  • Work with localization teams to ensure documentation is suitable for different markets.
  • Utilize knowledge of SEO to enhance visibility of online documentation.
  • Maintain a consistent voice and tone across all company documents.

Requirements

Education
  • Bachelor's degree in a technical field
  • Master's degree in Technical Communication preferred
Experience
  • 5+ years of experience in a technical writing role
Technical Skills
  • Content Management Systems
  • Graphic Design Tools
Soft Skills
  • Interpersonal Skills
  • Adaptability
Certifications
  • Certified Professional Technical Communicator (CPTC)
Languages
  • English: Fluent

Advantageous

  • Familiarity with API documentation: Experience in writing and managing API documentation.
  • Knowledge of software development: Understanding of software development processes and technical concepts.

Benefits

  • Comprehensive medical aid benefits
  • Work-from-home options
  • Annual bonuses based on performance
  • Continuous learning opportunities

Company Culture

  • Continuous Learning: We support learning and development opportunities for all employees.
  • Community Engagement: We actively participate in community programs and initiatives.
  • Work-Life Balance: We promote a healthy work-life balance through flexible work arrangements.
Status: Closed