Hospital Administrator

Job Description

We're on the lookout for a detail-oriented Medical Receptionist in Cape Town. In this role, you will manage front desk operations, assist patients with questions and scheduling, and ensure all administrative tasks are completed efficiently and accurately. If you have a knack for organization and love helping others, this is the perfect opportunity for you!

Responsibilities

• Direct the overall operational management of the healthcare facility.
• Ensure adherence to healthcare laws and policies across all departments.
• Create and manage budgets, reporting financial outcomes regularly.
• Liaise with medical staff to address operational issues and improve patient care.
• Conduct analyses of hospital services to adapt to changing healthcare dynamics.

Requirements

Education

• Bachelor's degree in Healthcare Administration or Business Management
• Master's degree in a related field is advantageous

Experience

• 5 to 7 years' experience in healthcare administrative roles

Technical Skills

• Regulatory Compliance
• Operational Process Improvement

Soft Skills

• Analytical Skills
• Conflict Resolution

Certifications

• Lean Healthcare Certification
• Certified Medical Manager (CMM)

Languages

• English: Fluent

Advantageous

• Knowledge of healthcare policies and regulations: Understanding of National Health Insurance and similar healthcare policies.
• Experience with quality improvement initiatives: Background in leading quality improvement projects within health facilities.

Benefits

• Health, dental, and vision coverage
• Pension fund with employer contributions
• Work-life balance initiatives
• Support for certification and professional development

Company Culture

• Respect and Integrity: We value integrity and respect in all our interactions.
• Continuous Improvement: We believe in learning and improving continuously to better serve our patients.
• Diversity and Inclusion: Our commitment to diversity and inclusion shapes our workplace culture and team dynamics.