Claims Analyst

Cape Town FULL TIME R20,800 - R26,700 / Month
(R250,000 - R320,000 / Year)

Job Description

As a Claims Analyst, you will play a vital role in managing the claims process from start to finish. This includes evaluating claims submissions, conducting investigations as needed, and communicating decisions to clients. Your analytical skills will help us maintain high standards of service and operational excellence.

Responsibilities

  • Evaluate and determine the legitimacy of claims based on established criteria.
  • Coordinate with clients and stakeholders to facilitate smooth claims processing.
  • Prepare detailed reports on claims processed for review by management.
  • Assist in training new claims staff and providing ongoing support.
  • Stay updated on new regulations and changes in the insurance industry.

Requirements

Education
  • Bachelor's degree in Business Administration, Finance, or related field
  • Professional certification in insurance or claims management is a plus
Experience
  • 3-5 years of experience in claims processing or related field
Technical Skills
  • Analytical Skills
  • Documentation Management
  • Regulatory Knowledge
Soft Skills
  • Attention to Detail
  • Communication
  • Team Collaboration
  • Problem-Solving
Certifications
  • Certified Insurance Counselor
  • Claims Management Certification
Languages
  • English: Fluent

Advantageous

  • Experience with claims management software: Familiarity with industry-standard claims processing tools.
  • Knowledge of fraud detection practices: Experience in identifying and mitigating fraudulent claims.

Benefits

  • Competitive salary with performance bonuses
  • Comprehensive health insurance plans
  • Retirement savings plan with company contributions
  • Opportunities for professional development and training

Company Culture

  • Teamwork: We believe in collaborating and supporting each other to achieve success together.
  • Integrity: We maintain high ethical standards in all our interactions.
  • Continuous Improvement: We encourage innovation and always look for ways to improve our processes.
Status: Open