IT Analyst

Job Description

We are seeking a detail-oriented IT Analyst to join our team in Durban. The successful candidate will play a crucial role in analyzing and optimizing our IT processes, systems, and infrastructure, ensuring that we leverage the best technologies to support our business objectives.

Responsibilities

• Evaluate and document IT processes to enhance efficiency.
• Work closely with stakeholders to understand their technology needs.
• Support project management activities related to IT improvements.
• Analyze data to inform decision-making processes.
• Ensure compliance with IT policies and best practices.
• Identify potential risks to IT systems and develop mitigation strategies.
• Participate in IT budget planning and management.
• Assist in the implementation of IT strategies.

Requirements

Education

• Bachelor's degree in Information Technology, Computer Science, or related field
• Master's degree is advantageous

Experience

• 5+ years of experience in IT support or systems analysis

Technical Skills

• Windows Server Management
• Cloud Computing
• Scripting Languages

Soft Skills

• Problem-solving
• Interpersonal Skills

Certifications

• Cisco Certified Network Associate (CCNA)
• Microsoft Certified: Azure Fundamentals

Languages

• English: Fluent

Advantageous

• Knowledge of Cybersecurity Principles: Understanding of cybersecurity best practices.
• Familiarity with Agile Methodologies: Understanding of Agile project management frameworks.

Benefits

• Comprehensive health coverage
• Annual performance bonuses
• Flexible working arrangements
• Training and development opportunities

Company Culture

• Inclusivity: We are committed to creating an inclusive workplace that values diversity and encourages participation.
• Work-Life Balance: We prioritize work-life balance, ensuring our staff can thrive both personally and professionally.
• Community Engagement: We engage with our community and encourage our employees to give back.