Retail Manager

Job Description

We are seeking a dynamic Retail Manager to oversee the daily operations of our Durban store. In this role, you will lead a talented team, drive sales performance, and ensure exceptional customer service. Your leadership will be integral in creating a positive shopping experience while managing inventory, merchandising, and in-store promotions.

Responsibilities

• Lead and motivate store staff towards achieving sales targets.
• Develop and execute training programs to enhance staff skills.
• Monitor and improve operational efficiency and customer experience.
• Collaborate with the marketing team for effective promotional campaigns.
• Conduct performance reviews and provide feedback to team members.
• Manage vendor relationships and ensure optimal stock availability.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 3+ years of experience in retail management

Technical Skills

• Sales Management
• Inventory Management

Soft Skills

• Leadership
• Communication

Advantageous

• Experience in e-commerce management: Familiarity with online retail operations and strategies.
• Knowledge of digital marketing: Understanding of SEO, SEM, and social media marketing for retail.

Benefits

• Competitive salary and performance bonuses
• Comprehensive health and wellness plans
• Employee discounts and perks
• Career development opportunities

Company Culture

• Teamwork: We value collaboration and support among our employees.
• Innovation: Encouraging new ideas and creative solutions in our working environment.
• Customer-Centric Approach: We prioritize customer satisfaction and aim to exceed expectations.