E-commerce Manager

Job Description

We are looking for an E-commerce Manager to lead our online sales efforts and improve the user experience for our customers in Cape Town. The ideal candidate will have a proven track record in managing e-commerce platforms, optimizing customer journeys, and driving online marketing strategies.

Responsibilities

• Implement SEO strategies to enhance organic traffic to the website.
• Manage customer service initiatives for online inquiries and issues.
• Work with product development to align e-commerce offerings with market trends.
• Train and mentor team members to foster a high-performing e-commerce team.

Requirements

Education

• Bachelor's degree in Digital Marketing or related field
• Master's Degree is preferred

Experience

• 5+ years of experience in e-commerce or digital marketing roles

Technical Skills

• SEO/SEM
• Social Media Advertising

Soft Skills

• Creative Thinking
• Problem-Solving

Certifications

• HubSpot Certification in E-commerce Marketing
• Advanced Google Analytics Certification

Languages

• English: Fluent

Advantageous

• Experience in Mobile Commerce: Understanding of mobile commerce strategies and optimizations.
• Proficiency in Content Management Systems: Strong background in using CMS platforms for product management.

Benefits

• Health, dental, and vision insurance
• 401(k) contribution plan with employer match
• Generous vacation and leave policies
• Ongoing professional development opportunities

Company Culture

• Team Collaboration: Collaboration is at the heart of our work culture, ensuring everyone contributes to our success.
• Employee Recognition: We celebrate and recognize the hard work and achievements of our team members.
• Work-Life Balance: We prioritize work-life balance and offer flexible working arrangements to support our employees' well-being.