IT Support Technician

Job Description

Join our dynamic team in Pretoria as an IT Support Technician! Your role will encompass providing top-notch support to end-users, resolving technical issues efficiently, and working on software updates. You should have a fundamental understanding of IT systems and an eagerness to learn and adapt to new challenges in a fast-paced environment.

Responsibilities

• Troubleshoot technical issues and implement resolutions promptly.
• Manage IT inventory and maintain documentation.
• Assist in network maintenance and cybersecurity protocols.
• Respond to user inquiries and provide technical assistance.
• Participate in IT projects and contribute to team solutions.

Advantageous

• Experience with ticketing systems: Familiarity with support ticket management tools.
• Basic scripting knowledge: Understanding of languages like PowerShell or Python.

Benefits

• Performance bonuses
• Flexible work hours
• Access to training and certification programs
• Team outings and activities

Company Culture

• Team Spirit: We believe in working together to achieve our goals and support one another.
• Innovation: Our culture promotes innovative ideas and continuous improvement in our IT services.
• Open Communication: We encourage open dialogue and feedback at all levels of the organization.