E-commerce Manager

Job Description

We are seeking an E-commerce Manager to oversee our online business operations in Durban. The successful candidate will be responsible for developing strategies that enhance our online presence and increase sales. You'll lead a team dedicated to implementing effective marketing campaigns and optimizing our website performance to improve user engagement. Strong analytical skills are a must, as you will be tracking key performance metrics to inform business decisions. This is an exciting opportunity to shape our e-commerce strategy and contribute to our growth.

Responsibilities

• Formulate and execute a long-term e-commerce growth strategy.
• Conduct regular audits of website content and performance.
• Identify and implement innovative solutions to improve user experience.
• Establish partnerships with other brands and platforms for cross-promotion.
• Create detailed reports on sales trends and marketing effectiveness.
• Engage with customer feedback to refine the e-commerce approach.
• Research competitors and market conditions to stay ahead in the industry.

Requirements

Education

• Bachelor's degree in Business Administration or relevant field
• MBA preferred

Experience

• 5+ years of experience in e-commerce or digital marketing strategy

Technical Skills

• E-commerce marketing tools
• CRM Software

Soft Skills

• Project Management
• Adaptability

Certifications

• Certified E-commerce Professional

Languages

• English: Fluent

Advantageous

• Proficiency in graphic design software: Ability to create visual content for marketing campaigns.
• Experience in international e-commerce: Knowledge of selling products in overseas markets.

Benefits

• Comprehensive medical coverage
• Performance bonus structure
• Work-life balance initiatives
• Training and development programs

Company Culture

• Diversity: We embrace diversity and believe that different perspectives lead to better results.
• Continuous Learning: Our culture emphasizes ongoing learning and development for all employees.
• Empowerment: We empower our employees to take initiative and push the boundaries of their roles.