Retail Manager

Job Description

We are seeking a dynamic Retail Manager to oversee our operations in Durban. The ideal candidate will be adept at managing a team, driving sales, and ensuring outstanding customer service. You will play a key role in shaping the retail experience and achieving strategic objectives.

Responsibilities

• Oversee daily operations of the retail store and maintain high standards.
• Foster an engaging and motivating work environment.
• Conduct regular performance evaluations and set goals for the team.
• Collaborate with marketing for local promotions and events.
• Ensure excellent customer service is provided at all times.
• Monitor and manage budgetary constraints effectively.
• Coordinate store layout updates and display presentations.
• Handle customer inquiries, complaints, and requests in a professional manner.

Requirements

Education

• Bachelor's degree in Retail Management or related field

Experience

• 3+ years of experience in retail management

Technical Skills

• Sales Strategy
• Inventory Management

Soft Skills

• Leadership
• Communication

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in e-commerce operations: Knowledge of online retail strategies and operations.
• Familiarity with retail software systems: Proficient in using retail management systems.

Benefits

• Competitive salary with performance bonuses
• Medical aid and retirement benefits
• Discounts on products for staff
• Opportunities for career advancement

Company Culture

• Teamwork: Collaborative environment where everyone's ideas are valued.
• Customer-Centric Approach: We prioritize our customers' needs and strive for excellence.
• Diversity and Inclusion: Committed to fostering a diverse workplace where everyone feels included.