Retail Manager

Durban Full-time R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

We are seeking a dynamic Retail Manager to oversee our operations in Durban. The ideal candidate will be adept at managing a team, driving sales, and ensuring outstanding customer service. You will play a key role in shaping the retail experience and achieving strategic objectives.

Responsibilities

  • Oversee daily operations of the retail store and maintain high standards.
  • Foster an engaging and motivating work environment.
  • Conduct regular performance evaluations and set goals for the team.
  • Collaborate with marketing for local promotions and events.
  • Ensure excellent customer service is provided at all times.
  • Monitor and manage budgetary constraints effectively.
  • Coordinate store layout updates and display presentations.
  • Handle customer inquiries, complaints, and requests in a professional manner.

Requirements

Education
  • Bachelor's degree in Retail Management or related field
Experience
  • 3+ years of experience in retail management
Technical Skills
  • Sales Strategy
  • Inventory Management
Soft Skills
  • Leadership
  • Communication
Languages
  • English: Fluent
  • Zulu: Conversational

Advantageous

  • Experience in e-commerce operations: Knowledge of online retail strategies and operations.
  • Familiarity with retail software systems: Proficient in using retail management systems.

Benefits

  • Competitive salary with performance bonuses
  • Medical aid and retirement benefits
  • Discounts on products for staff
  • Opportunities for career advancement

Company Culture

  • Teamwork: Collaborative environment where everyone's ideas are valued.
  • Customer-Centric Approach: We prioritize our customers' needs and strive for excellence.
  • Diversity and Inclusion: Committed to fostering a diverse workplace where everyone feels included.
Status: Closed