Technical Writer

Pretoria FULL TIME R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

We are in search of a skilled Technical Writer to join our dynamic team in Pretoria. The ideal candidate will possess the ability to create clear, concise, and user-friendly documentation while collaborating with engineers and product managers to gather and clarify technical information. You will play a crucial role in shaping the user experience of our products through effective documentation.

Responsibilities

  • Write clear and concise technical documentation for products and services.
  • Collaborate with subject matter experts to assess documentation requirements.
  • Edit and improve existing documentation based on user feedback and technical changes.
  • Ensure documentation is consistent in style and tone across multiple products.
  • Manage the documentation process from inception to completion.
  • Conduct usability tests and incorporate findings into documentation.

Requirements

Education
  • Bachelor's degree in Communications, IT, or relevant field
  • Master's degree is advantageous.
Experience
  • 3+ years of experience in technical writing or software documentation.
Technical Skills
  • Documentation Standards
  • Graphic Design Software
Soft Skills
  • Organizational Skills
  • Problem-solving Skills
Certifications
  • Certified Professional Technical Writer (CPTW)
Languages
  • English: Fluent

Advantageous

  • Proficiency in multiple languages: Ability to translate documentation into other languages, enhancing accessibility.
  • Experience working with cross-functional teams: Demonstrated ability to collaborate with diverse teams across various projects.

Benefits

  • Comprehensive health insurance
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Opportunities for certifications and workshops

Company Culture

  • Diversity and Inclusion: We are dedicated to nurturing a diverse and inclusive workplace where everyone feels valued.
  • Work-Life Balance: We strive to maintain a healthy work-life balance for our employees, recognizing the importance of personal time.
  • Employee Recognition: We celebrate our employees' achievements and contributions, fostering a motivating environment.
Status: Closed