Account Manager

Job Description

We are on the lookout for a motivated Account Manager in Durban to manage client relationships and drive sales growth. The ideal candidate will possess strong communication skills and a knack for problem-solving, ensuring customer needs are met efficiently.

Responsibilities

• Onboard new clients by coordinating with internal teams.
• Develop strategies to increase customer retention.
• Attend networking events to promote company services.
• Provide insights and feedback to improve our offerings.
• Assist in resolving client issues swiftly and effectively.
• Maintain accurate records of client interactions in the CRM system.
• Stay informed about industry developments and innovations.

Requirements

Education

• Bachelor's degree in Business Administration or Sales Management
• Sales certifications are a plus

Experience

• 3-5 years in account management or related field

Technical Skills

• Microsoft Office Suite
• Project Management Software

Soft Skills

• Problem-solving
• Interpersonal Skills

Languages

• English: Fluent

Advantageous

• Proven track record in sales performance: Demonstrated history of meeting or exceeding sales targets.
• Networking skills: Ability to establish and maintain contacts within the industry.

Benefits

• Attractive base salary with commission potential
• Wellness programs and health insurance
• Flexible working arrangements
• Career progression opportunities

Company Culture

• Employee Recognition: We believe in recognizing and rewarding hard work and dedication.
• Continuous Improvement: We are committed to the continuous development of our staff through training and learning.
• Work-life Balance: Promoting a healthy work-life balance is important to us.