Hospitality Manager

We are looking for an experienced Hospitality Manager to oversee our operations in Pretoria. The successful candidate will focus on enhancing customer experiences, managing staff, and coordinating marketing efforts. Strong leadership skills and a passion for the hospitality industry are essential.

Category: Hospitality and Tourism - Hospitality Marketing
Full Time

• R250,000 - R350,000 / Year
• R20833 - R29167 / Month

Closing Date: 2025-05-01
Location: Pretoria

• Direct the operations of the hospitality establishment, ensuring a smooth functioning environment.
• Create a welcoming atmosphere for guests and ensure their satisfaction.
• Implement strategies for staff recruitment and retention.
• Lead marketing initiatives tailored towards attracting new customers.
• Ensure all operations comply with company policies and regulations.
• Maintain positive relationships with clients and vendors.
• Develop and manage budgets to maximize profitability.
• Analyze guest feedback to improve overall service delivery.

• Bachelor's degree in Hospitality Management or related field
• Master's degree preferred
• Customer Service Proven track record of providing exceptional customer service.
• Sales and Marketing Ability to develop marketing strategies to enhance business growth.
• Budget Management Expertise in managing budgets and financial reports.
• Inventory Management Skilled in managing inventory and supplier relations.
• Leadership Exceptional leadership skills with the ability to inspire and motivate a team.
• Communication Strong written and verbal communication skills.
• Problem-solving Skilled in resolving conflicts and improving service processes.
• Time Management Ability to manage multiple priorities and meet deadlines.
• Certified Hotel Administrator (CHA)
• Food Safety Certification
• English (Fluent)
• Afrikaans (Conversational)

• Experience with CRM software: Knowledge of Customer Relationship Management software to enhance customer engagement.
• Proficiency in event management software: Experience using software to plan and manage events effectively.

• Comprehensive health insurance
• Flexible working hours
• Performance bonuses
• Training and development programs

• Community Engagement: We actively engage with our local community and promote social responsibility.
• Continuous Learning: We support ongoing training and development opportunities for our staff.

• Once you have logged in and completed your profile, simply click "Apply Now" to add your application for the Hospitality Manager position and share your profile with the recruiter.